Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 6 Event Interfaces and Events
IButtonEnablementEvents
6-106
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
OnSupervisorButtonChange
The OnSupervisorButtonChange is received by a client in agent mode working as
supervisor whenever CIL receives a Monitored Agent, Monitored call event that
carries the SupervisorBtnEnablementMask field in its parameters. This event
allows the client application to enable or disable elements on the user interface.
The fields in the event are the same as in OnButtonEnablementChange
supervisor whenever CIL receives a Monitored Agent, Monitored call event that
carries the SupervisorBtnEnablementMask field in its parameters. This event
allows the client application to enable or disable elements on the user interface.
The fields in the event are the same as in OnButtonEnablementChange
C++:
void OnSupervisorButtonChange (Arguments& args)
COM:
void OnSupervisorButtonChange (IArguments * args)
ENABLE_SET_AGENT_READY
0x00000002
ENABLE_SILENTMONITOR
0x00000004
ENABLE_BARGE_IN
0x00000004
ENABLE_INTERCEPT
0x00000008
ENABLE_CLEAR
0x00000010
DISABLE_SET_AGENT_LOGOUT
0xFFFFFFFE
DISABLE_SET_AGENT_READY
0xFFFFFFFD
DISABLE_SILENTMONITOR
0xFFFFFFFB
DISABLE_BARGE_IN
0xFFFFFFFB
DISABLE_INTERCEPT
0xFFFFFFF7
DISABLE_CLEAR
0xFFFFFFEF
DISABLE_SUPERVISE_CALL
DISABLE_BARGE_IN,
DISABLE_INTERCEPT,
DISABLE_CLEAR,
DISABLE_SILENTMONITOR
DISABLE_INTERCEPT,
DISABLE_CLEAR,
DISABLE_SILENTMONITOR
DISABLE_SET_AGENT_STATE
DISABLE_SET_AGENT_
LOGOUT, DISABLE_SET_
AGENT_READY
LOGOUT, DISABLE_SET_
AGENT_READY
DISABLE_ALL_AGENT_SELECT
DISABLE_SUPERVISE_CALL,
DISABLE_SET_AGENT_STATE,
DISABLE_SILENTMONITOR
DISABLE_SET_AGENT_STATE,
DISABLE_SILENTMONITOR
Table 6-3
Table of Enablement Bits (continued)