Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
10-17
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 10 Call Object
Methods
GetCallContext
The GetCallContext method returns an Arguments array containing the values for
call properties other than CallVariables and ECC Variables, such as ANI, DNIS,
and the other properties listed in
call properties other than CallVariables and ECC Variables, such as ANI, DNIS,
and the other properties listed in
Syntax
C++:
int GetCallContext(Arguments& args)
COM:
HRESULT GetCallContext (/*[out,retval]*/ IArguments ** args)
VB:
GetCallContext (CTIOSCLIENTLib.IArguments args)
Java:
int GetCallContext()
Parameters
args
An output parameter containing a reference or a pointer to an Arguments
array containing any of the members in
array containing any of the members in
that are present in the call.
Return Value
COM: Default HRESULT return values. See
All Others: A pointer to an Arguments array that, on return, holds name/value
pairs from
pairs from
. Any of these parameters included may be accessed from
the Arguments array using the associated keyword.
Table 10-3
GetCallContext Arguments Array Contents
Keyword
Type
Description
ANI
STRING
The calling line ID of the caller.
CallerEnteredDigits
STRING
The digits entered by the caller in
response to IVR prompting.
response to IVR prompting.
CallType
SHORT
The general classification of the call
type.
type.
CallWrapupData
STRING
Call-related wrapup data.