Cisco Cisco Computer Telephony Integration Option 9.0 Release Notes

CTI Release 6.0 includes two installation packages for the Cisco CTI Driver for 
Siebel 7. These packages are located in two folders in the Install directory on the CTI 
OS CD.

The folder Siebel 7 supports Siebel 7 releases earlier than Siebel 7.5.

The folder Siebel7_5 supports Siebel 7.5.

A socket version of Cisco Data Store is provided on the CTI OS CD. If you are 
running Cisco Data Store with the Cisco CTI Driver for Siebel 7, you must use 
this socket version. 

The Cisco Data Store must be installed on a standalone server to procure 
optimal performance of this component. The Cisco Data Store performance 
degrades when it is co-located with CTI OS Server, ICM and/or Siebel 
Communication Server.

To install, configure, and use the socket version of Cisco Data Store, perform the 
following steps:

Follow the instructions in the Cisco ICM Software CTI Driver for Siebel 7 
Reference Guide to install Socket CDS. The installation process sets the 
default listen port as 42027; you can change this value by modifying the 
Registry.

Add the following parameters to the Cisco CTI Driver for Siebel 7 DEF file:

Driver:DataServerName = “CiscoDataStoreHostName”

Driver:DataServerPort = “42027”

See the Cisco ICM Software CTI Driver for Siebel 7 Reference Guide for 
information about the DEF file.

Start the Socket Cisco Data Store process (process name is ctiosdatastore) 
from ICM Service Control.