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Cisco Cisco Computer Telephony Integration Option 9.0 Technical References

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6
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
SystemEventID Values
SystemEventID Values
 shows the SystemEventID values that may be included in the SYSTEM_EVENT messages.
E_INVALID_CONFIG_ MSG_MASK
Indicates a bad config mask in 
OPEN_REQ.
95
E_CTI_AUTO_ CONFIG_RESET
Indicates a configuration change (Unified 
CCX only).
96
E_CTI_INVALID_ MONITOR_STATUS
Indicates an invalid monitor.
97
E_CTI_INVALID_ REQUEST_TYPE
Indicates an invalid request ID type.
98
Table 6-1
Status Codes (continued)
Status Code
Description
Value
Table 6-2
SystemEventID Values
SystemEventID
Description
Value
SYS_CENTRAL_ 
CONTROLLER_ONLINE
The PG has resumed communication with the 
Unified CCE Central Controller.
1
SYS_CENTRAL_ 
CONTROLLER_OFFLINE
The PG is unable to communicate with the 
Unified CCE Central Controller.
2
SYS_PERIPHERAL_ ONLINE
A peripheral monitored by the PG has gone 
online. SystemEventArg1 contains the 
PeripheralID of the peripheral.
3
SYS_PERIPHERAL_ OFFLINE
A peripheral monitored by the PG has gone 
offline. SystemEventArg1 contains the 
PeripheralID of the peripheral.
4
SYS_TEXT_FYI
Broadcast of informational “text” floating 
field.
5
SYS_PERIPHERAL_ 
GATEWAY_OFFLINE
The CTI Server is unable to communicate 
with the Unified CCE Peripheral Gateway.
6
SYS_CTI_SERVER_ OFFLINE
The local software component is unable to 
communicate with the CTI Server.
7
SYS_CTI_SERVER_ ONLINE
The local software component has resumed 
communication with the CTI Server.
8
SYS_HALF_HOUR_  CHANGE
The Unified CCE Central Controller time has 
changed to a new half hour.
9