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Cisco Cisco Computer Telephony Integration Option 9.0 Technical References

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CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
LineType Values
LineType Values 
 shows the possible LineType values.
ControlFailureCode Values
 shows the possible ControlFailureCode values.
Table 6-14
LineType Values
LineType
Description
Value
LINETYPE_INBOUND_ ACD
Line used for inbound ACD calls.
0
LINETYPE_OUTBOUND_ACD
Line used for outbound ACD calls.
1
LINETYPE_INSIDE
Line used for inside calls.
2
LINETYPE_UNKNOWN
Line used for any purpose.
3
LINETYPE_SUPERVISOR
Line used for supervisor calls.
4
LINETYPE_MESSAGE
Line used for voice messages.
5
LINETYPE_HELP
Line used for assistance.
6
LINETYPE_OUTBOUND
Line used for outbound non-ACD calls.
7
LINETYPE_DID
Line used for direct inward dialed calls.
8
LINETYPE_SILENT_ MONITOR
Line used for silent monitor.
9
LINETYPE_NON_ACD_IN
Line used for inbound non-ACD calls.
10
LINETYPE_NON_ACD_OUT
Line used for outbound non-ACD calls.
11
Table 6-15
ControlFailureCode Values
FailureCode
Description
Value
CF_GENERIC_UNSPECIFIED
An error has occurred that is not one of the 
following error types.
0
CF_GENERIC_OPERATION
An operation error occurred (no specific details 
available).
1
CF_REQUEST_ 
INCOMPATIBLE_WITH_ OBJECT
The request is not compatible with the object.
2
CF_VALUE_OUT_OF_ RANGE
The parameter has a value that is not in the range 
defined for the server.
3
CF_OBJECT_NOT_KNOWN
The parameter has a value that is not known to the 
server.
4
CF_INVALID_CALLING_ DEVICE
The calling device is invalid.
5
CF_INVALID_CALLED_ DEVICE
The called device is invalid
6
CF_INVALID_FORWARDING_ 
DESTINATION
The forwarding destination device is invalid.
7
CF_PRIVILEGE_VIOLATION_ 
ON_SPECIFIED_DEVICE
The specified device is not authorized for the 
service.
8