Cisco Cisco Computer Telephony Integration OS 8.5 Technical References

MaxHeldCalls

The maximum number of concurrent calls that can be 
held at the device. Set to 0xFFFF if unknown or 
unavailable.

USHORT

2

MaxDevicesIn 
Conference

The maximum number of devices that may participate 
in conference calls at the device. Set to 0xFFFF if 
unknown or unavailable.

USHORT

2

MakeCallSetup

A bitwise combination of Agent State Masks listed in 

 in which a MAKE_CALL_REQ may be 

initiated.

UINT

4

TransferConference 
Setup

A bitwise combination of the Transfer Conference 
Setup Masks listed in 

 that represent all of 

the valid ways that the device may be set up for a 
transfer or conference.

UINT

4

CallEventsSupported

A bitwise combination of the Unsolicited Call Event 
Message Masks that may be generated by calls at the 
device.

UINT

4

CallControlSupported

A bitwise combination of the Call Control Masks 
listed in 

 that represent all of the valid call 

control requests supported by the device.

UINT

4

OtherFeaturesSupported

A bitwise combination of the Other Feature Masks 
listed in 

 that represent the other features 

supported by the device.

UINT

4

LineHandle

This field identifies the “handle” that is used by the 
Unified CCE for this teleset line. There may be more 
than one LineHandle field in the message (see 
NumLines). 

USHORT

2

LineType

The type of the teleset line in the preceding Line 
Handle field (

). There may be more than 

one LineHandle field in the message (see NumLines). 
This field always immediately follows the 
corresponding LineHandle field.

USHORT

2

Maximum message size (including header):

132

CONF_SETUP_CONSULT_
SPECIFIC

ACD call and consultation call that was initiated with a 
specific transfer or conference CallType.

0x00000001

CONF_SETUP_CONSULT_
ANY

ACD call and consultation call that was initiated with 
any CallType.

0x00000002

CONF_SETUP_CONN_ 
HELD

Any connected call and any held call.

0x00000004