Cisco Cisco Computer Telephony Integration OS 8.5 Technical References
19
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
PeripheralType Values
PeripheralType Values
PGS_CTI_SERVER_OFFLINE
Loss of communication between the CTI Server and
the CTI Client. This status code is not reported by a
software layer between the CTI Server and the client
application.
the CTI Client. This status code is not reported by a
software layer between the CTI Server and the client
application.
0x00000008
PGS_LIMITED_FUNCTION
This status code may be reported by a software layer
between the CTI Server and the client application
when PGS_CTI_SERVER_ OFFLINE is true to
indicate that limited local call control is possible.
between the CTI Server and the client application
when PGS_CTI_SERVER_ OFFLINE is true to
indicate that limited local call control is possible.
0x00000010
Table 6-6
PGStatusCode Values (continued)
PGStatus
Description
Mask Value
Table 6-7
PeripheralType Values
Peripheral Type
Description
Value
PT_NONE
Not Applicable
0xffff
PT_ASPECT
Aspect Call Center ACD
1
PT_MERIDIAN
Northern Telecom Meridian ACD
2
PT_G2
Lucent G2
3
PT_DEFINITY_ECS_ NON_EAS
Lucent DEFINITY ECS (without Expert Agent
Selection)
Selection)
4
PT_DEFINITY_ECS_ EAS
Lucent DEFINITY ECS (with Expert Agent
Selection)
Selection)
5
PT_GALAXY
Obsolete
6
PT_SPECTRUM
Obsolete
7
PT_VRU
VRU (event type interface)
8
PT_VRU_POLLED
VRU (polled type interface)
9
PT_DMS100
Obsolete
10
PT_SIEMENS_9006
Siemens Hicom ACD (9006)
11
PT_SIEMENS_9005
Siemens 9751 CBX Release 9005 (Rolm 9005)
12
PT_ALCATEL
Alcatel 4400 ACD
13
PT_NEC_NEAX_2x00
Obsolete
14
PT_ ACP_1000
Ericsson ACP1000
15
PT_ SYMPOSIUM
Avaya Aura
16
PT_ENTERPRISE_ AGENT
Unified CCE Manager
17
PT_MD110
Ericsson MD-110
18
PT_MEDIA_ROUTING
Media Routing
19
PT_GENERIC
Generic
20
PT_ACMI_CRS
A Gateway PG over Unified CCX
21