Cisco Cisco Computer Telephony Integration OS 8.5 Technical References
23
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
EventCause Values
CECX_NO_CUT_THROUGH
1025
CECX_UABORT
1026
CECX_FAILED_SOFTWARE
1027
CECX_BLIND_TRANSFER
1028
CECX_ANNOUNCED_TRANSFER
1029
CECX_CONFERENCED
1030
CECX_DUPLICATE_TRANSFER
1031
CECX_UNMONITORED_DEVICE
1032
CECX_ANSWERING_MACHINE 1033
CECX_NETWORK_BLIND_TRANSFER 1034
CECX_TASK_ABANDONED_IN_ROUTER
1035
CECX_TASK_ABANDONED_BEFORE_OFFERED
1036
CECX_TASK_ABANDONED_WHILE_OFFERED
1037
CECX_NORMAL_END_TASK
1038
CECX_CANT_OBTAIN_TASK_ID
1039
CECX_AGENT_LOGGED_OUT_DURING_TASK
1040
CECX_MAX_TASK_LIFETIME_EXCEEDED
1041
CECX_APPLICATION_PATH_WENT_DOWN
1042
CECX_ICM_ROUTING_COMPLETE
1043
CECX_ICM_ROUTING_DISABLED
1044
CECX_APPL_INVALID_MRD_ID
1045
CECX_APPL_INVALID_DIALOGUE_ID
1056
CECX_APPL_DUPLICATE_DIALOGUE_ID
1047
CECX_APPL_INVALID_INVOKE_ID
1048
CECX_APPL_INVALID_SCRIPT_SELECTOR
1049
CECX_APPL_TERMINATE_DIALOGUE
1050
CECX_TASK_ENDED_DURING_APP_INIT
1051
CECX_CALLED_PARTY_DISCONNECTED
1052
CECX_PARTIAL_CALL
1053
CECX_DROP_NETWORK_CONSULT
1054
CECX_NETWORK_CONSULT_TRANSFER
1055
CECX_NETWORK_CONFERENCE
1056
CECX_ABAND_NETWORK_CONSULT
1057
Table 6-10
Extended Call Cleared Event Causes (continued)
EventCause
Value