Cisco Cisco Computer Telephony Integration OS 8.5 Technical References
11
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
Data Types
Data Types
are transmitted in order of most significant byte to least significant byte. This is the canonical network
byte order defined by TCP/IP standards.
byte order defined by TCP/IP standards.
239-24
7
7
Reserved
Register to receive route requests.
240
CALL_ATTRIBUTE_CHANGE_EVENT
Reply to registration message.
241-
246
246
Reserved
Reserved
247
CALL_TERMINATION_EVENT
Reserved
248
CALL_AGENT_GREETING_EVENT
Status Notification of Agent Greeting request.
249
AGENT_GREETING_CONTROL_REQ
Stop the greeting that is playing; disable or
enable the Agent Greeting feature for this
current login session.
enable the Agent Greeting feature for this
current login session.
250
AGENT_GREETING_CONTROL_CONF
Confirmation of
AGENT_GREETING_CONTROL_REQ.
AGENT_GREETING_CONTROL_REQ.
Table 3-1
Message Set (continued)
Number Message Type
Purpose
Table 3-2
Data Types
Data Type
Meaning
Byte Size
CHAR
Signed integer, -128 to 127.
1
UCHAR
Unsigned integer, 0 to 255.
1
SHORT
Signed integer, -32,768 to 32,767.
2
USHORT
Unsigned integer, 0 to 65,535.
2
INT
Signed Integer, -2,147,483,648 to 2,147,483,647.
4
UINT
Unsigned Integer, 0 to 4,294,967,295.
4
BOOL
Boolean (False = 0, True = 1).
2
STRING[n]
ASCII string of length n.
n
UNSPEC[n]
Unspecified data occupying n consecutive bytes.
n
TIME
A date/time, expressed as the number of seconds since midnight
January 1, 1970 Coordinated Universal Time (UTC).
January 1, 1970 Coordinated Universal Time (UTC).
4
MHDR
).
8
NAMEDVAR
A named call context variable (see
).
3 … 251
NAMEDARRAY
A named call context array element (see
).
4 … 252
TASKID
Task group identifier (see
).
12
APPPATHID
Application path identifier (see
).
5