Cisco Cisco Computer Telephony Integration Option 8.5 Technical References

Page of 274
   
50
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
Client Monitor Service
CLIENT_SESSION_CLOSED_EVENT
This message indicates that a CTI client session has been terminated. 
 defines the format of 
the CLIENT_SESSION_CLOSED_EVENT message.
Table 5-38
CLIENT_SESSION_CLOSED_EVENT Message Format
Fixed Part
Field Name
Value
Data Type
Byte 
Size
MessageHeader
Standard message header. MessageType = 100.
MHDR
8
SessionID
A value that uniquely identified the CTI session that was 
closed.
UINT
4
PeripheralID
If the session was opened for Client Events Service, this field 
contains the peripheral ID of the ACD specified by the other 
client when the session was opened. Otherwise this field 
contains the special value NULL_ PERIPHERAL_ID. 
UINT
4
Status
A status code indicating the reason for termination of the 
session.
UINT
4
ClientPort
The TCP/IP port number of the opening CTI client 
connection.
UINT
4
Floating Part
Field Name
Value
Data Type
Max. 
Size
ClientAddress 
The IP address of the other CTI client.
STRING
16
ClientID 
The ClientID of the other CTI client.
STRING
64
ClientSignature The 
ClientSignature 
of the other CTI client.
STRING
64
AgentExtension 
(optional)
The AgentExtension specified by the other CTI client when 
the session was opened, if any.
STRING
16
AgentID 
(optional)
The AgentID specified by the other CTI client when the 
session was opened, if any.
STRING
12
AgentInstrument 
(optional)
The AgentInstrument specified by the other CTI client when 
the session was opened, if any.
STRING
64
ClientAddressIP
V6 (not supported 
by Unified CCE)
The IP Address of the CTI client. Where supported this may 
replace ClientAddress; one but not both must be present.
STRING
16
Maximum message size (including header):
272