Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide

AddUserToBroadcast Function 
ddUserToBroadcast(strUserName, strMsgAbstract)

This service method must be used in the Login command to associate the 
employee having the given Siebel login name with the broadcast message used to 
send statistics for the given agent group or skill group.

function AddUserToBroadcast(strUserName, strMsgAbstract)

{

var strPositionId  = FindPositionId(strUserName);

if (strPositionId == "")

{

ShowStatusText("Can't find or create Position for login name " + strUserName, 

true);

return;

}

var boBroadcastMessage = null;

var bcBroadcastMessage = null;

GetBroadcastMsg(strMsgAbstract, boBroadcastMessage, bcBroadcastMessage);

if (bcBroadcastMessage == null)

{

ShowStatusText("Unable to find or create Broadcast Message " + strMsgAbstract, 

true);

return null;

}

if (AssociateChildRecord(bcBroadcastMessage, "Position Id", "Id", strPositionId) == 

"")

{

ShowStatusText("Unable to associate Position with Broadcast Message", true);

}

  

bcBroadcastMessage = null;

boBroadcastMessage = null;

}

[Command:LoginToPBX]

   SubCommand_1 = "LoginToPBXDevice"

   SubCommand_2 = "InsertAgentStatBroadcast"

   Profile      = ""

   FilterSpec   = "[$GetCommandStatus(LoginToPBXDevice)]='Enabled'"

   MenuPosition = "20.1"