Cisco Cisco ASA 5512-X Adaptive Security Appliance - No Payload Encryption Troubleshooting Guide

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bash−2.05b# ls −l
drwxr−xr−x    2 cids     cids         1024 Jul  1 22:35 backups
drwxr−xr−x    2 cids     cids         1024 Oct 19 15:26 download
drwxrwxr−x    2 cids     cids         1024 Oct 19 15:26 logs
−rw−r−−r−−    1 root     root          183 Sep  6 21:54 package
−rw−r−−r−−    1 cids     cids     27587840 Jul  9  2009 recovery.gz
drwxr−xr−x    2 cids     cids         1024 Jul  1 22:35 scripts
bash−2.05b# rm recovery.gz
Unable to connect to the IPS with the IPS event viewer (IEV)
Problem:
This error message appears:
Cannot send xml document to sensor.
java.security.cert.CertificateExpiredException: NotAfter:
Solution:
This issue can be resolved if you regenerate the tls certificate with this command:
sensor(config)#tls generate−key
Unable to access AIP−SSM
Problem:
When you try to access SSM, this error message is displayed.
Opening command session with slot 1.
Card in slot 1 did not respond to session request
Solution:
Issue the hw−module module 1 recover command in order to resolve this problem. Refer to Recovering
AIP−SSM for more information on this command.
Error when the AIP−SSM module is plugged into the ASA
Problem:
When you try to insert the AIP SSM module into the ASA, this error message is displayed.
module in slot 1 experienced a channel communication failure
Solution:
Reload the ASA in order to resolve the issue. If issue still exists, contact TAC for further help.
AIP−SSM fails after signature update
Problem: