Cisco Cisco 3365 Mobility Services Engine Release Notes

Sometimes CMX Analytics service does not start up because of a stray Jboss process that runs as a root 
user. If Analytics engine does not start and if you notice a stray Jboss process with root permissions 
running, then you must to do the following:

Stop CMX Analytics service from the Prime Infrastructure.

Kill the Jboss process. command

Run the 

chown -R nobody:nobody /opt/mse/analytics 

command.

Start CMX Analytics service from the Prime Infrastructure.

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The Bug Search Tool (BST), which is the online successor to Bug Toolkit, is designed to improve the 
effectiveness in network risk management and device troubleshooting. The BST allows partners and 
customers to search for software bugs based on product, release, and keyword, and aggregates key data 
such as bug details, product, and version. The tool has a provision to filter bugs based on credentials to 
provide external and internal bug views for the search input. 

To view the details of a caveat listed in this document: 

Access the BST (use your Cisco user ID and password) at 

Enter the bug ID in the Search For: field. 

Use the BST to view the details of a caveat listed in this section. For more information about the BST, 
see the