Cisco Cisco Email Security Appliance C680 User Guide

 describes typical administration commands for managing 

and monitoring the Cisco IronPort appliance, such adding users, managing the configuration file, and 
managing SSH keys. This chapter also describes how to request technical support, allow Cisco IronPort 
customer support remote access to your Cisco IronPortCisco IronPort appliance, and use feature keys.

 describes the process of creating so-called black hole listeners 

for testing the system performance and troubleshooting configuration problems.

 describes how to access the Cisco IronPort appliance for 

uploading and downloading files. 

Cisco offers the following resources to learn more about the Email Security appliance. 

You can access the Cisco IronPort Knowledge Base on the Customer Support Portal at the following 
URL:

http://www.cisco.com/web/ironport/knowledgebase.html

If you do not already have an account, click the Register to Log In link on the Cisco IronPort Support 
page. Generally, only Cisco customers, partners, and employees can access the Knowledge Base.

The names of commands, files, 
and directories; on-screen 
computer output. 

Please choose an IP interface for this 

Listener.

The 

sethostname

 command sets the name of 

the Cisco IronPort appliance. 

User input, in contrast to 
on-screen computer output. 

mail3.example.com> commit

Please enter some comments describing 

your changes:

[]> Changed the system hostname

Book titles, new terms, 
emphasized words, and command 
line variables; for command line 
variables, the italicized text is a 
placeholder for the actual name or 
value. 

Read the Cisco IronPort Quickstart Guide. 

The Cisco IronPort appliance must be able to 
uniquely select an interface to send an outgoing 
packet. 

Before you begin, please reset your 

password to a new value.

Old password: ironport

New password: your_new_password

Retype new password: your_new_password