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Cisco Cisco Email Security Appliance C680 User Guide

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13-15
User Guide for AsyncOS 9.8 for Cisco Email Security Appliances
 
Chapter 13      Anti-Spam
  Reporting Incorrectly Classified Messages to Cisco Systems
Reporting Incorrectly Classified Messages to Cisco Systems
Messages that appear to be incorrectly classified may be reported to Cisco for analysis. The reported 
messages are used to enhance the accuracy and effectiveness of the product. 
You can report incorrectly classified messages that belong to the following categories:
•
Missed spam
•
Message marked as a spam, but is not a spam
•
Missed marketing message
•
Message marked as a marketing message, but is not a marketing message
•
Missed phishing message
Related Topics
•
•
How to Report Incorrectly Classified Messages to Cisco
Before You Begin
Before you start reporting incorrectly classified messages to Cisco, you must perform the following 
steps. Perform this step only once.
Step 1
Register as an administrator on Cisco Email Submission and Tracking Portal. Cisco Email Submission 
and Tracking Portal is a web-based tool that allows email administrators to report incorrectly classified 
messages to Cisco and track them.
a.
Log in to Cisco SecurityHub (
) using your Cisco credentials. 
b.
Click Email Submission and Tracking.
c.
On Email Submission and Tracking Portal, select As administrator, enter a random 
Registration ID, and click Register.
Step 2
Register your domain with Cisco Email Submission and Tracking Portal.
a.
On Email Submission and Tracking Portal, click Configuration > Domains.
b.
Click Add new domain.
c.
Enter your organization’s domain and click Add. 
A request to add your domain is sent to 
postmaster@domain.com
, where 
domain.com
 is the 
domain you entered in this step. An administrator from this domain must review and approve 
your request.