Cisco Cisco Nexus 1010 Virtual Services Appliance Troubleshooting Guide

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Cisco Nexus Virtual Services Appliance Troubleshooting Guide, Release 4.2(1)SP1(5.1)
OL-27731-01
Overview of the Troubleshooting Process
Overview of the Troubleshooting Process
To troubleshoot your network, follow these general steps:
Step 1
Gather information that defines the specific symptoms.
Step 2
Identify all potential problems that could be causing the symptoms.
Step 3
Systematically eliminate each potential problem (from most likely to least likely) until the symptoms 
disappear. 
Overview of Best Practices 
Best practices are the recommended steps you should take to ensure the proper operation of your 
network. We recommend the following general best practices for most networks:
Maintain a consistent Cisco Nexus Virtual Services Appliance release across all network devices.
Refer to the release notes for your Cisco Nexus Virtual Services Appliance release for the latest 
features, limitations, and caveats.
Enable system message logging. 
Verify and troubleshoot any new configuration changes after implementing the change.
Troubleshooting with Logs
Cisco Nexus Virtual Services Appliance generates many types of system messages on the switch and 
sends them to a syslog server. These messages can be viewed to determine what events may have led up 
to the current problem condition you are facing.
Use the following commands to access and view logs in the Cisco Nexus Virtual Services Appliance:
To view logs enter the following command:
show logging
To view Cisco Nexus Virtual Services Appliance information enter the following command:
show tech-support nexus1010 
To access agent logs, enter the following command:
nexus-1010-system get agent logs
To access agent logs, sos report, and other logs enter the following command:
vsa-system get agent logs
To access redundancy logs, enter the following command:
show system internal redundancy trace
show system redundancy status
To access default enabled logs, enter the following command:
show nexus1010-mgr internal event-history errors > bootflash:log