Cisco Cisco Nexus 1010 Virtual Services Appliance Troubleshooting Guide
S e n d d o c u m e n t c o m m e n t s t o n e x u s 1 k - d o c f e e d b a c k @ c i s c o . c o m .
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Cisco Nexus Virtual Services Appliance Troubleshooting Guide, Release 4.2(1)SP1(5.1)
OL-27731-01
Cisco Support Communities
Note
The output of nexus-1010-system get agent logs and vsa-system get agent logs command is the same.
In the future, nexus-1010-system get agent logs command will be deprecated.
In the future, nexus-1010-system get agent logs command will be deprecated.
Accessing External USB/CD to View Troubleshooting Logs
In the event of any failure on the Cisco Nexus Virtual Services Appliance or loss in network connectivity,
you can access an external USB or CD to copy the logs for troubleshooting.
you can access an external USB or CD to copy the logs for troubleshooting.
You can use the following procedure to copy the logs
Step 1
Enable the auxillary feature using the following command:
switch# configure terminal
switch# [no] feature auxillary [cdrom|usb]
Step 2
Access an external USB or CD. The physical parameter represents a physical USB or CD drive. The
virtual parameter represents a virtual drive that is mapped through the KVM console on the CIMC.
virtual parameter represents a virtual drive that is mapped through the KVM console on the CIMC.
switch# [no] mount [physical |virtual]
Step 3
Copy the logs to the repository.
switch# copy bootflash:usb|v-usb|cdrom|v-cdrom| bootflash:repository
Cisco Support Communities
For additional information, visit one of the following support communities:
Contacting Cisco Customer Support
If you are unable to solve a problem after using the troubleshooting suggestions in this guide, contact a
customer service representative for assistance and further instructions. Before you call, have the
following information ready to help your service provider assist you as quickly as possible:
customer service representative for assistance and further instructions. Before you call, have the
following information ready to help your service provider assist you as quickly as possible:
•
Version of the Cisco Nexus Virtual Services Appliance software that you are running
•
Contact phone number.
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Brief description of the problem
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Brief explanation of the steps you have already taken to isolate and resolve the problem
After you have collected this information, see the