Cisco Cisco Intelligent Automation for SAP 3.0 User Guide

The following table contains the extended target properties that are imported by the Incident Analysis 
for SAP automation pack. The extended target properties that do not have a value defined must be 
configured by the user prior to using them in processes. 

For information on configuring extended target properties, see 

.

URL Ping

Analyzes availability and response time of a specified 
URL and detects connection or HTTP protocol failures.

Work Process Analysis

Detects when the number of work processes in Hold or 
Stopped state for a selected reason is reaching a threshold 
defined on parameter "Work Processes Status Analysis".

Average Dialog Response Time

Threshold for the average dialog response time per 
server. This variable is used by processes that are 
started by dialog response time CCMS alerts. If the 
variable value is less than the CCMS threshold, an 
incident will be created.

Enter the threshold value (milliseconds).

Yes

Background Job Long Running - 
Programs To Ignore

Monitors long-running background processes.

Enter the list of programs that can be ignored when 
running longer than the threshold entered on variable 
"Background Job Long-Running - Threshold."

Wildcards are not accepted.

No

Background Job Long Running - 
Threshold

Monitors long-running background processes.

Enter the threshold value (seconds).

Yes

Background Job Maximum 
Duration

Specify a list of background jobs to monitor and their 
maximum duration in seconds.

No

Background Job Schedule Monitor Specify a list of background jobs to monitor the start 

time and end time.

TEO will raise an incident when the job does not 
execute and it is over the start time threshold or job is 
executing and it is over the end time threshold.

Format for start time and end time is HH:mm:ss (24 
hours format), for example, 18:00:00 for 6:00 PM.

No