Cisco Cisco Intelligent Automation for SAP 3.0 User Guide

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Cisco TEO—Process Automation Guide for Incident Analysis for SAP
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Chapter 2      Understanding the Automation Pack Content
  Viewing Automation Pack Content and Dependencies
Slow SQL Statements (MSSQL)
Analyzes SQL execution and fetch times to detect poorly 
executing SQL statements.
SMQ1 - Outbound Queue Error Monitor
Detects errors in the outbound queues.
SMQ1 - Outbound Queue Hanging 
Monitor
Detects queues on states set for monitoring on global 
variable "SMQ1 - Outbound Queues to Monitor for 
Hanging - Status to Monitor".
SMQ2 - Inbound Queue Error Monitor
Detects errors in the inbound queues. 
SMQ2 - Inbound Queue Hanging Monitor Detects queues on states set for monitoring on global 
variable "SMQ2 - Inbound Queues to Monitor for Hanging 
- Status to Monitor".
Spool Device Message
Detects and analyzes the cause of spool device errors. 
Spool Device Metrics
Collects spool devices metrics.
Spool File Number
Detects when the spool file number range interval is near 
range limits.
Spool High Volume Group Pages Metrics Collects Spool High Volume Group Pages metrics.
Spool High Volume Group Requests 
Metrics
Collects Spool High Volume Group Requests metrics.
Spool Service Metrics
Collects system wide spool service metrics.
Spool Service Status
Detects and analyzes the cause of the spool status. This 
process examines the spool wait time, system log, and 
other error conditions analyzed by TEO to accurately 
identify the cause of the spool service error.
Spool Service Wait Time
Detects and analyzes high spool wait time. 
Spool System Log Messages
Detects all messages in the SAP system log that generate 
alerts relevant to the spool subsystem.
Spool Wait Time Metrics
Collects average wait time of the spool service metrics.
SQL Error Message (MSSQL)
Examines the SQL Server logs and detects level 17 or 
higher errors.
Swap Space (Unix)
Detects and analyzes low available swap space on Unix 
operating systems. This process examines the swap free 
space and memory paging rates to accurately identify the 
cause of low swap space. 
Swap Space (Unix) Metrics
Collects swap space metrics.
System Log Message Frequency
Detects an increase in the rate of messages written to the 
system log.
System Wide Background Processing
Detects and analyzes the cause of backlogs or bottlenecks 
in system-wide background processing. This process 
examines the background processing queue, work 
processes configuration, and other system resources 
analyzed by TEO to accurately identify the cause of the 
backlogs or bottlenecks.
Table or Index Reorganization (DB2 MF) Detects when table space on index reorganization is 
needed.
Process Name
Description