Cisco Cisco Intelligent Automation for SAP 3.0 User Guide

The following target group is imported by the Incident Analysis for SAP automation pack.

tRFC Source

The name of the server where the destination check 
tests are executed.

Enter the full name of the server 
(ServerName_SID_SysNo) where the destination 
check tests will be executed. The value is case 
sensitive.

No

tRFC Source - HTTP

The name of the server where the destination check 
tests are executed.

Enter the full name of the server 
(ServerName_SID_SysNo) where the destination 
check tests will be executed. The value is case 
sensitive.

No

Update Maximum Duration

Threshold for the time an update is in state of 
"running". The process will check time via SM66.

Enter the threshold value in seconds. 

Yes

Update Queue Time

Threshold for the update queue time per server. This 
variable is used by processes that are started by dialog 
response time CCMS alert. If the variable value is less 
than the CCMS threshold, an incident will be 
generated.

Enter the threshold value.

Yes

URL Ping

Monitors URL availability (HTTP ping).

Enter the URL address (for example: 
http://<ServerName>:50000/irj/portal).

No

Work Processes Analysis

Monitors work processes for HOLD status reasons.

Enter a list of work process Hold status reasons to be 
monitored. Enter thresholds for "Max Number" of 
working processes in the system running longer than 
"Max Duration" seconds on the specified "Status".

Yes

CA Wily Email Account

Includes the email targets that will be monitored by CA 
Wily alerts.