Cisco Cisco Intelligent Automation for SAP 3.0 White Paper

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In addition to Cisco Tidal Horizon legacy content, there are important automation packs and adapters that enhance

your intelligent automation solution by letting you extend it to support RBA capabilities across the data center.

This additional content for your Cisco Process Orchestrator based intelligent automation solution includes content

for Windows, Microsoft Exchange, Cisco Networks, UNIX, and Oracle sample content packs. In conjunction with

the automation packs, Cisco Process Orchestrator provides integration with various technologies that extend

across the datacenter. Although the intelligent automation solution can support numerous types of integrations,

the core concept is the same in that the solution provides and automates the many individual steps that comprise

the workflows in processes. If you require greater extensibility for your automation solution, the following adapters

are available for additional licensing: Web Service (SOAP/REST), VMware, Remedy, Microsoft System Center

Operations Manager 2007, Oracle Database, SQL Server, DB2, OLAP, Generic Databases, Microsoft Exchange,

and Cisco Unified Computing System

™

(Cisco UCS

™

) Manager.

Cisco Process Orchestrator enhances the overall user experience by providing task assignment, support, and

networking activities as part of the core platform. This includes an enhanced console that uses a work center

concept to allow users to manage content more easily, view the progress of processes, review and manage

incidents, and perform administrative tasks. New web-based and remote consoles allow easier access.

The solution offers:

●

Improved configuration components that provide integration adapters, enable the reuse of activities and

processes, introduce corrective actions, and provide an enhanced visual programming model

●

Comprehensive deployment model that provides the ability to easily publish and deploy content, focus

automated processes on specific target groups, and delegate specific tasks

●

Advanced run-time model that provides visibility into process execution, delegation of responsibility, and

collaboration through built-in approval activities

●

Extensive reporting model that provides automatic audit trails, built-in ROI calculator, trending reports, and

custom reporting capabilities

Benefits of Migrating to Cisco Process Orchestrator

The Cisco Intelligent Automation platform incorporates and extends the operational alerting and incident analysis

automation capabilities of Cisco Tidal Horizon so that customers can take advantage of enriched end-to-end

operational process automation. The Cisco Process Orchestrator platform goes beyond proactive performance

diagnosis to introduce new concepts, such as corrective actions, interactive authorizations, and visibility into

process execution. Additionally, the new platform offers a built-in process flow editor and creator and a deployment

model that aligns closely with ITIL

concepts and best practices for delivering the following new capabilities

(Figure 2).