Cisco Cisco Prime Service Catalog 10.0 Technical References
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Cisco Prime Service Catalog 10.0 Configuration Guide
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Chapter 1 Organization Design
Roles
Such an environment can be established via the use of Permissions associated with Service Designer
components. You could set up a custom role for each development group. (Members may be assigned
either directly or indirectly, via membership in a service team or group.) In Service Designer that role is
able to:
components. You could set up a custom role for each development group. (Members may be assigned
either directly or indirectly, via membership in a service team or group.) In Service Designer that role is
able to:
•
Design services … in this service group (service groups containing services maintained by the team)
•
Order services in this service group
•
View services in possibly related services groups, or groups that might have interesting techniques
for them to see
for them to see
•
Design forms in their own form groups
•
View forms in the reserved group
•
View forms in any other (common?) groups that they might need to include in their services
Rather than giving the custom role a preexisting Service Designer role, it would be preferable to grant
appropriate Service Designer capabilities to the role. This option may be more work to set up, but gives
you more flexibility. One thing to be careful about is in granting the group the right to import services.
You could import a service and overwrite components (dictionaries or forms) that you do not normally
have the ability to modify. The Import Service option does not check object-level permissions, it just
overwrites (or creates) everything.
appropriate Service Designer capabilities to the role. This option may be more work to set up, but gives
you more flexibility. One thing to be careful about is in granting the group the right to import services.
You could import a service and overwrite components (dictionaries or forms) that you do not normally
have the ability to modify. The Import Service option does not check object-level permissions, it just
overwrites (or creates) everything.
Support for Web Services
In addition to users being able to submit requisitions via My Services, Service Catalog provides the
ability for external systems to submit requisitions via a web service request, using the Requisition API
(RAPI). Such requests, bypassing My Services or the Service Catalog module, would never have a
service form appear in the ordering moment. Consequently, their design would need to differ from that
of a corresponding service that is ordered interactively. For example, no rules or Java Script functions
could provide default values; and multi option fields, such as check boxes or drop-down lists, could not
be used.
ability for external systems to submit requisitions via a web service request, using the Requisition API
(RAPI). Such requests, bypassing My Services or the Service Catalog module, would never have a
service form appear in the ordering moment. Consequently, their design would need to differ from that
of a corresponding service that is ordered interactively. For example, no rules or Java Script functions
could provide default values; and multi option fields, such as check boxes or drop-down lists, could not
be used.
As a result of those limitations, designers sometimes choose to create a set of parallel services that can
only be ordered via RAPI. Such services should never appear in the Service Catalog of nonadministrative
users. Instead, ordering permissions should be granted only to administrative users. The RAPI service is
always ordered by such a user who has been assigned the critical capability to “Order my services for
others”, with the “other” specified as the customer for the request.
only be ordered via RAPI. Such services should never appear in the Service Catalog of nonadministrative
users. Instead, ordering permissions should be granted only to administrative users. The RAPI service is
always ordered by such a user who has been assigned the critical capability to “Order my services for
others”, with the “other” specified as the customer for the request.