Cisco Cisco Prime Network Registrar 8.2 Troubleshooting Guide

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The Cisco Prime Network Registrar 8.2 Software Development Kit (SDK) package should be used
to replace the "cnrsdk" folder in IPAM Remote Agent.
Note: When you use IPAM 8.1.3 in order to manage Cisco Prime Network Registrar 8.2, you
can skip the steps to manually replace the SDKs because IPAM 8.1.3 has Cisco Prime
Network Registrar 8.2 SDKs by default. All other limitations mentioned in this document
remain the same.
IPAM 8.1.2 with Cisco Prime Network Registrar 8.2 - Setup
In order to make IPAM 8.1.2 work with Cisco Prime Network Registrar 8.2, the "cnrsdk"
 
folder
(<INC-HOME>/cnrsdk) in the IPAM Executive/Remote agent has to be replaced with the latest
Cisco Prime Network Registrar 8.2 SDK package. In IPAM 8.1.2 and later, the use of the IPAM
Remote Agent to manage Cisco Prime Network Registrar 8.x is mandatory. It will suffice to replace
the "cnrsdk" folder only on the IPAM 8.1.2 Remote agent.
These are the steps involved in order to replace the "cnrsdk" folder of the IPAM Remote Agent:
Stop the IPAM 8.1.2 Remote agent.For Linux/Solaris: <INC-HOME>/etc/incontrol stopFor
Windows:
 Use the Windows Service Controller in order to stop the IPAM Services.By default
<INC-HOME> directory for:Windows: C:\Program Files\Cisco\Cisco Prime Network
Registrar IPAMLinux/Solaris: /opt/incontrol
1.
Navigate to the "<INC-HOME>/cnrsdk" folder or subdirectory on the IPAM Remote Agent
server.
2.
Remove all the files/folders in the "cnrsdk" folder or subdirectory, but not the folder or
subdirectory itself.
3.
Copy the Cisco Prime Network Registrar 8.2 SDK package (for example, cnrsdk-
8.2.1311191408-Linux.tar for Linux) into the "<INC-HOME>/cnrsdk" folder.
4.
Extract the Cisco Prime Network Registrar 8.2 SDK package.
5.
Copy the cnrsdk.jar from the <INC-HOME>/cnrsdk/classes directory to the <INC-
HOME>/classes directory.Note: Rename the old cnrsdk.jar file or overwrite it.
6.
Start the IPAM 8.1.2 Remote Agent.For Linux/Solaris: <INC-HOME>/etc/incontrol start (you
must be logged in as the "incadmin" user in order to start the IPAM agents).For Windows:
Use the Windows Service Controller in order to start the IPAM Services.Once the "cnrsdk"
folder is replaced with the Cisco Prime Network Registrar 8.2 SDK and the cnrsdk.jar file is
copied to the <INC-HOME>/classes directory, IPAM 8.1.2 can be used with Cisco Prime
Network Registrar 8.2 on the Windows and Linux platforms.
7.
For Solaris Users
In addition to the replacement of the "cnrsdk" folder and copy of "cnrsdk.jar" file to the <INC-
HOME>/classes directory in IPAM Remote Agent, the value of LD_LIBRARY_PATH in the "shrc"
file in the "<INC-HOME>/etc" folder should be modified in order to make IPAM 8.1.2 work with
Cisco Prime Network Registrar 8.2 in the Solaris environment. Follow these steps in order to
modify the value of LD_LIBRARY_PATH:
Stop the IPAM 8.1.2 Remote Agent.<INC-HOME>/etc/incontrol stop
1.
Open the "shrc" file in the "<INC-HOME>/etc" folder.
2.