Cisco Cisco Broadband Access Center Telco Wireless 3.5 Maintenance Manual
3
Supported Syslogs and Traps in Cisco Broadband Access Center 3.5 and 3.5.1
OL-22189-01
Syslog Alerts and Messages
•
Message Format
When Cisco BAC generates an alert message, the format is:
XXX-#-####: Message
•
XXX—Identifies the facility code, which can include:
–
RDU (Regional Distribution Unit)
–
DPE (Device Provisioning Engine)
–
AGENT (rduSnmpAgent or dpeSnmpAgent)
•
#
—Identifies the severity level in use. The three levels of alert are:
–
1—Identifies an alert
–
3—Identifies an error
–
4—Identifies and informational message
•
###
—Identifies the numeric error code.
•
Message—Provides the alert text or message.
RDU Alerts
Whenever an RDU syslog alert is sent, additional details (if any) can be found in the log file,
BPR_DATA/rdu/logs/rdu.log.
BPR_DATA/rdu/logs/rdu.log.
lists the RDU Alerts.
Table 2
Cisco BAC RDU Syslog Alerts
Syslog Name
Description
RDU-1-101:RDU ran out of disk
space
space
Indicates that the storage partition of the RDU server ran out of space. After
encountering this error, the RDU attempts to restart automatically, but will typically
encounter the same error again until more storage space is available. You can remove
or compress some of the log files.
encountering this error, the RDU attempts to restart automatically, but will typically
encounter the same error again until more storage space is available. You can remove
or compress some of the log files.
RDU-1-103:RDU ran out of memory
Indicates that the RDU ran out of memory. After encountering this error, the RDU
server restarts automatically.
server restarts automatically.
RDU-1-111: Evaluation key for
technology [technology_name]
expired
technology [technology_name]
expired
Indicates that an evaluation key for the technology specified expired. You must
contact Cisco sales or TAC for a new license key.
contact Cisco sales or TAC for a new license key.
RDU-1-115:You have used [] percent
of available [technology_name]
licenses.
of available [technology_name]
licenses.
Identifies, in percentage, the quantity of licenses used out of the total number of
allowable licenses. Appears when you reach 80 percent of the license capacity.
allowable licenses. Appears when you reach 80 percent of the license capacity.
BPR-RDU-4-1140: DNS took X
seconds for lookup of address
[10.0.0.1/test.com]; Check DNS
configuration and health of servers
seconds for lookup of address
[10.0.0.1/test.com]; Check DNS
configuration and health of servers
Indicates that Cisco BAC performance may be slow due to delayed response from the
DNS. The alert is generated whenever IP Address look-up takes more than 60
seconds.
DNS. The alert is generated whenever IP Address look-up takes more than 60
seconds.