Cisco Cisco Transport Manager 9.0 Troubleshooting Guide

Enter the following command to verify that your backup directory has enough disk space to hold a 
backup:

# df -k

The default backup directory is /ctm_backup. You might have to delete the oldest backup to make room 
for the new backup.

To perform a hot database backup, enter the following commands at the UNIX prompt:

# cd /opt/CiscoTransportManagerServer/bin

# ./backupdb.sh

The hot backup log file is saved under /{oraclesw9i | oracle}/admin/<ORACLE_SID>/udump/ 
backup_db.log. The log file contains a list of all files that have been backed up. The default Oracle SID 
is CTM.

If you need to restore the database from a hot backup, enter the following commands at the UNIX 
prompt:

# cd /opt/CiscoTransportManagerServer/bin

# ./restore_db.sh <backup_file_location> <log_directory>

The default backup file location is /ctm_backup.

If CTM ARCHIVELOG mode is not enabled, you cannot perform a hot backup. Enter the following 
commands to stop CTM and export the CTM database:

# ctms-stop

# cd /opt/CiscoTransportManagerServer/bin

# ./export_full_db.sh

If necessary, complete the following steps to import the exported database from an export dump:

Insert the CTM Server Disk 1 installation CD.

Disconnect all of the CTM clients and enter the following command to shut down the CTM server, if it 
is running:

# ctms-stop

Enter the following commands to import the database, where the default backup file location is 
/ctm_backup: