Cisco Cisco Transport Manager 9.0 Troubleshooting Guide

The import_full_db.sh command overwrites some Solaris system files (/etc/system, 
/etc/passwd, /etc/group, and /var/opt/oracle/oratab). You should make a copy of each of these 
files before running the import_full_db.sh command.

# cd /opt/CiscoTransportManagerServer/bin

# ./import_full_db.sh <backup_file_location> <export_dump_filename> <log_directory>

Complete one of the following options, depending on whether you performed a hot or cold backup:

Hot backup—Check the backup files in the log file and in the database backup directories. The 
backup_db.log file is saved in the /{oraclesw9i | oracle}/admin/<ORACLE_SID>/udump/ directory. 
(The default Oracle SID is CTM.) Also, check the name and time stamp on the backup files in the 
/ctm_backup directory.

Cold backup—The file is exported to the /ctm_backup directory using the filename 
export_CTM<time_stamp>.dmp. The filename of the log file is export_CTM.log.

Before the start of your scheduled maintenance window, complete the following steps to notify all CTM 
users that the CTM server will be shut down:

In the Domain Explorer window, choose File > Notify Users. The Notify Users dialog box opens.

In the Message Targets area, click the All CTM Users radio button.

Type the message in the Message area. Customize the message as appropriate for your organization. A 
sample message might read:

The CTM server will be shut down in 5 minutes. Please log out of the CTM client before 

then.

Click Send.

Wait an appropriate amount of time for the CTM users to log out.

Before shutting down the CTM server, complete the following steps to log out any remaining CTM 
clients: 

Log into the CTM server using an account with SuperUser privileges.

In the Domain Explorer window, choose Administration > CTM Users.