Cisco Cisco Info Center 7.3 Release Notes

IT Monitoring and IT Composite Application Manager (CAM), replace the obsolete SSM, ASM, ISM 
products.

This robust, scalable solution automatically discovers application, system, network and storage 
dependencies; detects changes to them; and maintains an up-to-date picture of the application's IT 
dependencies. The information is then readily available to external data stores and CMDBs, to support 
critical operational processes. The detailed configuration and change reports provided by Application 
Dependency Discovery Manager further extend the value of this service dependency model. Users can 
directly access the reports through right-click actions —and thus can obtain greater intelligence to help 
improve mean time to problem resolution. 

ADDM is tightly integrated with Business Service Manager (BSM) and SQM, delivering rapid, 
out-of-the-box value.

This section describes the Cisco Info Center 7.3 products.

Cisco Info Center OMNIbus and Network Manager is the core Cisco Info Center product. Cisco Info 
center Omnibus and Network Manager comprises the following main components:

Object Server—The core of the Cisco Info Center system. An active, main-memory database that 
stores and manages events. The Cisco Info Server consolidates, associates, and normalizes event 
data received from Cisco Info Mediators, Cisco Info Gateways, and monitors.

IBM Netcool Tivoli Probes—Applications that act as a data acquisition agent. Cisco Info 
Mediators acquire data from events sources such as Cisco WAN Manager, HP Network Node 
Manager, Cisco IOS Syslog processes, Cisco Element Management System (Cisco EMF)-based 
applications, the Cisco Transport Manager application, and a variety of SNMP-enabled devices.

Info Gateways—Software modules that allow the Cisco Info Server to read events from and write 
events to third party applications and forward alerts between Cisco Info Servers. 

MTTrapd Info Mediator—Multi-threaded probe hat interfaces with a variety of SNMP-enabled 
devices and event correlation engines such as CiscoWorks2000 (DFM and ITM) and MWFM. This 
also includes specific enhancements and fixes recommended by the CERT team. 

The Cisco MTTrapd Probe also processes events transmitted by element managers that support the 
Northbound Event Interface (NEI) included with the Cisco Element Manager System version 3.2 
and higher.

Syslogd Probe—Receives syslog messages from a wide variety of Cisco devices.

CTM Probe—Receives events from the Cisco Transport Manger (CTM) product.

Additional Probes—Additional probes that work with a variety of hardware and software can be 
ordered in addition to Cisco Info Center.