Cisco Cisco 3350 Mobility Services Engine Information Guide
Rudolf Marquet
Vice President ICT Infrastructure
Fraport AG
Vice President ICT Infrastructure
Fraport AG
Customer Case Study
It was important that the new facilities offered flexible workspaces with open
areas, meeting rooms for team collaboration, smaller spaces for individual working,
and well-equipped rental units. This environment would allow employees to work
wherever they wanted, from spontaneous meetings to quiet corners affording
privacy and concentration. The end goal was to raise productivity, enhance job
satisfaction, and provide all users with a great experience.
areas, meeting rooms for team collaboration, smaller spaces for individual working,
and well-equipped rental units. This environment would allow employees to work
wherever they wanted, from spontaneous meetings to quiet corners affording
privacy and concentration. The end goal was to raise productivity, enhance job
satisfaction, and provide all users with a great experience.
Solution
Fraport considered two possible approaches: an integrated wired and wireless
network; or wireless-only. “After careful consideration and benchmarking, we took
the wireless-only route, such was our confidence and trust in Cisco,” says Marquet.
“And, of course, this provided a very attractive business case.” The initial aim was to
save money on copper cabling, at the time of installation and whenever the company
might need to move staff around. Workstation costs would also be reduced by
replacing phones with software clients loaded onto laptops.
network; or wireless-only. “After careful consideration and benchmarking, we took
the wireless-only route, such was our confidence and trust in Cisco,” says Marquet.
“And, of course, this provided a very attractive business case.” The initial aim was to
save money on copper cabling, at the time of installation and whenever the company
might need to move staff around. Workstation costs would also be reduced by
replacing phones with software clients loaded onto laptops.
Cisco held several workshops to keep the Fraport senior team informed during
the planning and development phase, paying particular attention to bandwidth
requirements for the airport’s voice and data needs, coupled with secure access
to collaboration tools and corporate applications.
the planning and development phase, paying particular attention to bandwidth
requirements for the airport’s voice and data needs, coupled with secure access
to collaboration tools and corporate applications.
Based on a Cisco Unified Wireless architectural design, the new mobility solution
comprises 240 Cisco Aironet® 3602 Wireless Access Points, Cisco 5500 Series
Wireless Controllers and Cisco ASA 5500 Series Adaptive Security Appliances and
Cisco Prime as centralized Management. The Cisco Aironet 3600 Series includes
ClientLink 2.0 to boost performance and range for clients.
comprises 240 Cisco Aironet® 3602 Wireless Access Points, Cisco 5500 Series
Wireless Controllers and Cisco ASA 5500 Series Adaptive Security Appliances and
Cisco Prime as centralized Management. The Cisco Aironet 3600 Series includes
ClientLink 2.0 to boost performance and range for clients.
The new mobility solution provides an always-on connection for up to 800 users
via notebooks and smartphones and delivers all office communications including
file sharing, email, Internet access, and IP telephony using headsets and hands-
free calling.
via notebooks and smartphones and delivers all office communications including
file sharing, email, Internet access, and IP telephony using headsets and hands-
free calling.
Results
When the new airport-based HQ opened its doors, 650 employees changed the
way they worked. “With Cisco’s help, we have developed an up-to-date workplace
environment,” says Marquet. “People can reach colleagues at all times, with access
to information anywhere. And it’s very easy to switch between solo and team work,
thanks to fast, flexible communications.”
way they worked. “With Cisco’s help, we have developed an up-to-date workplace
environment,” says Marquet. “People can reach colleagues at all times, with access
to information anywhere. And it’s very easy to switch between solo and team work,
thanks to fast, flexible communications.”
The cable-free environment is expected to generate more than €500,000 in
savings over the next 10 years compared to a hybrid wired/wireless approach.
savings over the next 10 years compared to a hybrid wired/wireless approach.
Now the airport is looking to use its wireless platform to deliver new revenue-
generating retail and passenger services. It has a bold target to increase average
revenue per customer (ARPU). The wireless solution is one part that helps to
support those opportunities in line with the Cisco Open Network Environment
(ONE), a validated framework for automated provisioning and rapid deployment
of new context-aware services and applications.
generating retail and passenger services. It has a bold target to increase average
revenue per customer (ARPU). The wireless solution is one part that helps to
support those opportunities in line with the Cisco Open Network Environment
(ONE), a validated framework for automated provisioning and rapid deployment
of new context-aware services and applications.
Fraport has already developed its own customized wireless application, FRA-
App, and has started testing the Cisco Mobility Services Engine (MSE) to launch
location-based and context-aware customer services across the airport. Using an
opt-in application downloaded onto passenger mobile devices, the solution will be
deployed as a navigation tool and linked to location-based alerts, for example for
special offers at participating outlets when users are nearby.
App, and has started testing the Cisco Mobility Services Engine (MSE) to launch
location-based and context-aware customer services across the airport. Using an
opt-in application downloaded onto passenger mobile devices, the solution will be
deployed as a navigation tool and linked to location-based alerts, for example for
special offers at participating outlets when users are nearby.
“Open, flexible, and communicative are the three words that characterize the new
standard for airports,” says Marquet. “Now, we want to build on that success with
innovative new services. Cisco is our choice of partner, now and for the future.” This
success was underlined in 2013 when business travelers voted Frankfurt Airport the
best European airport for efficiency and service in the Business Destinations magazine.
standard for airports,” says Marquet. “Now, we want to build on that success with
innovative new services. Cisco is our choice of partner, now and for the future.” This
success was underlined in 2013 when business travelers voted Frankfurt Airport the
best European airport for efficiency and service in the Business Destinations magazine.
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Rudolf Marquet
Vice President ICT Infrastructure
Fraport AG
Vice President ICT Infrastructure
Fraport AG