Cisco Cisco Prime Network 3.9 Installation Guide

After you have installed Prime Network, you must perform the following tasks:

You must activate a valid Prime Network license within 120 days of installation. Until you activate the license, you will be 
running an evaluation version of Prime Network, with full functionality. After 120 days, this evaluation version will expire and 
if Prime Network is closed, it will not restart. 

Prime Network software must be registered via Cisco.com in order to obtain a license file (*.lic). The license file will be sent to 
you by e-mail and must be installed on the Prime Network gateway server.

The license file is bound to the server credentials that are provided during license generation. The license file will only 
be usable on that server only and cannot be ported from one server to another.

For any licensing issues, please contact your Cisco account representative 

or send an e-mail to 

 for 

assistance. For further details about licensing, see “Prime Network Licensing” in the 

To obtain the license file:

Go to the licensing web page at 

 and enter your Cisco.com user credentials to start the 

Product License Registration process. If you are not a registered Cisco.com user, create an account and log in.

Enter the Product Authorization Key (PAK number) that appears at the bottom of the Software License Claim 
Certificate you received with your Cisco Prime Network package. The PAK number is a unique, automatically 
generated identification key that represents the specific software and hardware covered by the license. An example PAK 
number is ANA-3X-JAB-XXXXXX. Click Submit after entering the PAK number.

Enter the hostname and host ID of the Prime Network gateway server. 

If you do not know the host ID, log into the Prime Network gateway server and enter the command hostid.

Fill in the rest of the requested information, including your e-mail address, and submit the request.

Your license file and user information will be sent within 1 hour to the e-mail address you specified. If you do not 
receive an e-mail within 1 hour, contact your Cisco account representative or send an e-mail to 

 for assistance.

Do not edit the contents of the .lic file in any way. The contents of the file are signed and must remain intact.

Copy the license file to the $FLEXNET_HOME/licenses directory in the Prime Network gateway server.

Enter the following status command to verify that the license is loaded:

The output should include the following:

- Checking if license server is up and running                     [LOADED]

If this is an additional file (i.e, you already have one file in the system path and the license server is up and running), 
use the following command to load the new file: