Cisco Cisco Process Orchestrator 2.X User Guide

Use the following steps to resolve an assigned task from the Web Console.

To resolve a task:

From the My Tasks view, use the search criteria to filter the tasks to the appropriate display. 

Under Actions, click View Details. 

The [Selected Task] displays. 

Review the details of the task.

For additional information on the properties in the list, see 

.

From the Status drop-down list, choose the appropriate status for the task resolution.

In the Add Notes text box, if available, enter any notes related to the task resolution or status update. 

Click Submit to resolve the task.

The Task details page is updated and displays the user name of who resolved the task.

These steps are used when deciding to take ownership of a task that is unassigned or assigned to an entire 
group of which the current logged in user is also included.

To take ownership of a task:

On the open task, review the task details. 

In the Add Note text box, add notes to the task, as necessary. 

Check the Take sole ownership of this task check box, and click Submit. 

The Task details page is updated and displays the user name of who resolved the task.