Cisco Cisco Intelligent Automation for SAP 2.1 User Guide

Task rules are used to manage task assignments and notifications for tasks, such as incidents and alerts, 
that are generated from processes. When you import the Core Automation for SAP automation pack, you 
are prompted to specify the default user or group who should be assigned SAP incidents. By default, this 
person will receive all assignments unless task rules are created to specify alternate users or groups for 
specific tasks. 

This section guides your through configuring the task rule that ships with the Core Automation for SAP 
automation pack and provides instructions for creating and managing task rules.

If you do not want to create task rules for email notifications, you can use the default notification based 
on assignment processes that ship with the Core automation pack. These processes are disabled by 
default and must be enabled if you want notifications to be sent (see 

).

The task rule that ships with the Core Automation for SAP automation pack can be accessed from the 
Definitions—Task Rules view. 

On the Console, select the Definitions workspace and click Task Rules in the navigation pane. By 
default, all the rules display in the Task Rules pane.

Click the Filter by link and choose Automation Pack > [Automation Pack Name] to filter for only the 
task rules that ship with the specific automation pack.