Cisco Cisco Intelligent Automation for SAP 2.1 User Guide
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Cisco TEO—Process Automation Guide for Automation for SAP HANA
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Chapter 3 Getting Started Using the Automation Pack
Using Task Rules for Assignments and Notifications
The following information about the task rules displays by default:
Configuring Task Rules
Use the Task Rules view to configure the task rule that ships with the Core Automation for SAP
automation pack.
automation pack.
SAP Default Assignment
The Core Automation for SAP automation pack ships with the Default SAP Assignment task rule, which
is used to specify the default user or group who will be assigned all SAP-related incidents unless
otherwise specified in task rules. This task rule can be configured during the import process on the
Default Incidents Assignee Setup panel (
is used to specify the default user or group who will be assigned all SAP-related incidents unless
otherwise specified in task rules. This task rule can be configured during the import process on the
Default Incidents Assignee Setup panel (
) or from the Task Rules view in the
Console.
Step 1
In the Definitions workspace, click Task Rules in the navigation pane to display the task rules in the
results pane.
results pane.
Step 2
Click the Filter by link and choose Automation Pack, and then choose Core Automation for SAP from
the drop-down list to display the task rules that ship with the automation pack.
the drop-down list to display the task rules that ship with the automation pack.
Step 3
Right-click the SAP Default Assignment task rule and choose Properties to open the SAP Default
Assignment Properties dialog box.
Assignment Properties dialog box.
Step 4
Click the Assign tab to specify the user or group that should receive assignments for incidents and alerts
generated by the processes.
generated by the processes.
Step 5
On the Assign tab, click Add to open the Select Assignee to Add dialog box.
Column
Description
Display Name
The name assigned to the task rule.
Enabled
Indicates whether the task rule is enabled (True) or
disabled (False). A disabled task rule is unavailable for
execution.
disabled (False). A disabled task rule is unavailable for
execution.
Type
Type of task.
Owner
User name of the person or group who assigned the task
rule.
rule.
Last Modified Time
The date and time the task rule was last modified.
Last Modified By
The object or user name that last modified the task rule.
Id
Unique ID of the task rule.
Description
Brief description of the task rule.
Type Description
Brief overview of the task rule type.
Created Time
Time at which the task rule was created.
Created Date
Date the task rule was created.
Automation Pack
Name of the automation pack associated with the task
rule.
rule.