Cisco Cisco Process Orchestrator 3.1 User Guide
8-8
Cisco Process Orchestrator 3.1 User Guide
Chapter 8 Monitoring Operations
Searching Work
•
Time period to offset—Use the More option on the Back and Forward submenus to enter the specific
hours and minutes for the end and start time. Click Select Time Offset when the number of hours
and minutes to offset is not on the predefined list.
hours and minutes for the end and start time. Click Select Time Offset when the number of hours
and minutes to offset is not on the predefined list.
To specify hours or minutes before the displayed value, select or enter a negative number.
Searching Work
The Operations > Search Work view displays the results of the query for processes and activities based
on the specified filter options. The Search Work view displays all processes and activities that are
scheduled to be performed during the selected display time period.
on the specified filter options. The Search Work view displays all processes and activities that are
scheduled to be performed during the selected display time period.
On the Operations workspace, choose Search Work.
Monitoring Scheduled Work
Step 1
Choose Operations > Search Work.
Step 2
To customize the information to be displayed in the Search Results table:
a.
Click Customize Options.
b.
In the Select Search Filters dialog box, click the check boxes to the left of the appropriate options.
If a check box remains unchecked, the results for that filter option will not display in the Search
Results table. Click OK.
If a check box remains unchecked, the results for that filter option will not display in the Search
Results table. Click OK.
Step 3
Filter the results as necessary (see
Step 4
To view additional information about an instance, highlight it and use one of the following methods to
launch the Process Viewer:
launch the Process Viewer:
•
From the View Results pane, double-click the appropriate process instance.
•
From the Details pane, click any hyperlink (see
).
Monitoring Task Views
Tasks allow a process to create an IT record or perform human interaction, and provide ownership and
a lifecycle. Process Orchestrator enables the user to act on tasks within the operator console, which
managers can use to set or change assignments to those on their staff. Assignment changes, state
changes, and all other changes are audited, so you can keep track of exactly who did what in the system.
a lifecycle. Process Orchestrator enables the user to act on tasks within the operator console, which
managers can use to set or change assignments to those on their staff. Assignment changes, state
changes, and all other changes are audited, so you can keep track of exactly who did what in the system.
The Operations > Tasks view displays all tasks or all tasks that have been assigned to a specific user or
group.
group.
The Tasks display can be filtered to display by category, task type, and status. You can also decide which
task view to display.
task view to display.