Cisco Cisco Process Orchestrator 3.1 User Guide
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Cisco Process Orchestrator 3.1 User Guide
Appendix 13 Using Adapters
BMC Remedy Adapter
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Display
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Optional
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Read-Only
–
Required
Update Remedy Incident
The Incident Property Values display-only tab displays the properties used to retrieve property values of
a Remedy incident.
a Remedy incident.
•
Incident ID—Remedy incident number used to retrieve the incident properties
The following columns display the list of properties updated by the activity.
•
Name—Name of the Remedy incident property
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Label—Description of the Remedy incident
•
ID—Incident ID of the incident property
•
Data Type—Type of Remedy property
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Display
–
Optional
–
Read-Only
–
Required
Element Descriptions
Select Remedy Properties Dialog Box
Use the Select Properties dialog box to select the properties from a Remedy server target defined in Cisco
Process Orchestrator to add to the list. The displayed properties depend on the server selected.
Process Orchestrator to add to the list. The displayed properties depend on the server selected.
To select multiple properties, press CTRL and hold the key while making the appropriate selections.
When completed selecting properties, click OK.
When completed selecting properties, click OK.