Cisco Headend System Release 2.5 User Guide

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11-8 
Troubleshooting 
4011043 Rev B 
Player or Transfer Player Fails 
Issue 
The player or transfer player fails. 
Solution 
If the Player or Transfer Player status is Failed, try the following: 
• 
If the player is on a separate machine, check that it is on, physically connected, and 
visible on the network at the specified address. 
• 
Check the player parameters. 
• 
Edit the player parameters and re-enter the password.