Cisco Headend System Release 2.5
736107 Rev D
109
Introduction
This chapter provides suggestions for troubleshooting Explorer
DHCTs that fail the staging process. It also contains general
troubleshooting guidelines.
Suggested solutions are also included; however, in some instances, it
Suggested solutions are also included; however, in some instances, it
may be necessary to contact us. Refer to Customer Information (on
page 135) for contact information.
5
Chapter 5
Troubleshooting
In This Chapter
Overview .............................................................................................. 110
Staging Failures ................................................................................... 111
DHCT Errors........................................................................................ 112
Send Instant Hits ................................................................................. 122
PowerKEY/EA Issues ........................................................................ 127