Cisco Headend System Release 2.7

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Chapter 1    Before You Begin 
 
 
 
78-745238-01 Rev D 
Overview 
What is the Services Portal? In short, it is an answer to the question, “How can I get 
there NOW?” 
Interactive service offerings have exploded in the last few years, changing the way 
subscribers view cable TV. With anything-On-Demand (xOD), subscribers can watch 
the year’s biggest action flick at their convenience. With walled garden applications 
like the Fusion™ application, subscribers can read the news on the TV while 
drinking their morning coffee. Subscribers with digital video recorders (DVRs) can 
record programs and movies to view later—all from the set-top. 
The on-screen program guide is an excellent tool for channel surfing. However, it 
can add precious seconds when subscribers just want to watch episode 39 of The 
Sopranos, just want to get to the latest traffic report, or just want to review the list of 
movies they are recording…NOW! With the Services Portal, one click on the remote 
provides immediate access to a menu of interactive services and popular channels. 
Important: If you have already upgraded your DNCS System Release, you must 
follow the directions in Installing the Services Portal Package Information (on page 
58) before you can successfully upgrade Services Portal. 
 
Introduction to Installing and Configuring the Services Portal 3.0 
If you do not have a completed copy of these worksheets, contact your marketing 
department to obtain answers to the questions presented in the worksheets. Your 
marketing department may also provide a paper prototype for how the Services 
Portal should look and electronic files of translations for service names and other 
text elements. 
Note: If you are upgrading Services Portal from a previous version, go to 
Upgrade 
the Services Portal (on page 53).