Cisco Headend System Release 2.5 Release Notes

Page of 160
 
 
Run the Doctor Report 
4000916 Rev C 
17 
 
Run the Doctor Report 
Analyze the Doctor Report 
Before upgrading the DNCS, run the Doctor Report using the instructions provided 
in the DBDS Utilities Version 5.1 Installation Instructions and DNCS Utilities User’s 
Guide
. The Doctor Report provides key system configuration data that might be 
useful before you begin the upgrade process. 
Note:  On a typical system, the Doctor Report takes about 10 minutes to run. 
Call Cisco Services if the Doctor Report indicates that the database requires an 
additional dataspace or a tempspace. 
When you analyze the output of the Doctor Report, be certain that no disk partition 
is at over 85 percent capacity. Call Cisco Services if the Doctor Report reveals that a 
disk partition is at over 85 percent capacity. 
Also analyze the output of the Doctor Report to verify that the inband 
SI_INSERT_RATE is not greater than 0 (zero). If the inband SI_INSERT_RATE is 
greater than 0 (zero), refer to Recommendations for Setting System Information to Out-of-
Band
, and follow the procedures provided to disable inband SI. 
Important!  Do not go to Verify DBDS Stability (on page 19) until you have 
completed running and analyzing the Doctor Report and correcting any problems it 
reports.