Cisco Headend System Release 2.5 Release Notes
4000916 Rev C
iii
Contents
About This Guide
vii
Introducing System Release 2.5/3.5 Service Pack 1
1
What CRs Are Included in This Service Pack? .................................................................... 2
What Are the Site Requirements? .......................................................................................... 5
What Are the Known Issues? ................................................................................................. 8
What Are the Site Requirements? .......................................................................................... 5
What Are the Known Issues? ................................................................................................. 8
DNCS Pre-Upgrade Procedures
9
Before You Begin .................................................................................................................... 11
When to Complete These Procedures ................................................................................. 12
Plan Which Optional Features Will Be Supported ............................................................ 13
Verify the Integrity of the CDs ............................................................................................. 15
Back Up the Current Modulator Configuration Files ....................................................... 16
Run the Doctor Report .......................................................................................................... 17
Examine Mirrored Devices ................................................................................................... 18
Verify DBDS Stability ............................................................................................................ 19
Check the EAS Configuration—Pre-Upgrade ................................................................... 21
Obtain System Configuration .............................................................................................. 22
Check and Remove Sessions ................................................................................................ 23
Back Up the DNCS Filesystem and Application Server ................................................... 24
Back Up the Informix Database ........................................................................................... 25
Suspend Billing and Third-Party Interfaces ....................................................................... 26
Stop the dhctStatus and signonCount Utilities .................................................................. 27
Back Up and Delete the copyControlParams File ............................................................. 29
Stop System Components ..................................................................................................... 30
Stop the cron Jobs ................................................................................................................... 33
Detach Disk Mirroring on the DNCS .................................................................................. 35
Ensure No Active Database Sessions on the DNCS .......................................................... 36
Remove the NMI Software ................................................................................................... 38
When to Complete These Procedures ................................................................................. 12
Plan Which Optional Features Will Be Supported ............................................................ 13
Verify the Integrity of the CDs ............................................................................................. 15
Back Up the Current Modulator Configuration Files ....................................................... 16
Run the Doctor Report .......................................................................................................... 17
Examine Mirrored Devices ................................................................................................... 18
Verify DBDS Stability ............................................................................................................ 19
Check the EAS Configuration—Pre-Upgrade ................................................................... 21
Obtain System Configuration .............................................................................................. 22
Check and Remove Sessions ................................................................................................ 23
Back Up the DNCS Filesystem and Application Server ................................................... 24
Back Up the Informix Database ........................................................................................... 25
Suspend Billing and Third-Party Interfaces ....................................................................... 26
Stop the dhctStatus and signonCount Utilities .................................................................. 27
Back Up and Delete the copyControlParams File ............................................................. 29
Stop System Components ..................................................................................................... 30
Stop the cron Jobs ................................................................................................................... 33
Detach Disk Mirroring on the DNCS .................................................................................. 35
Ensure No Active Database Sessions on the DNCS .......................................................... 36
Remove the NMI Software ................................................................................................... 38
System Release 2.5/3.5 SP1 Installation Procedures
39
Install the DNCS Software .................................................................................................... 40
Install the Service Pack .......................................................................................................... 43
Install Additional Software .................................................................................................. 44
Check the Installed Software Version ................................................................................. 45
Add an EAS Variable to the .profile File ............................................................................ 47
Enable Optional and Licensed Features ............................................................................. 48
Remove Scripts That Bounce the Pass-Through Process.................................................. 49
Install the Service Pack .......................................................................................................... 43
Install Additional Software .................................................................................................. 44
Check the Installed Software Version ................................................................................. 45
Add an EAS Variable to the .profile File ............................................................................ 47
Enable Optional and Licensed Features ............................................................................. 48
Remove Scripts That Bounce the Pass-Through Process.................................................. 49