Cisco Headend System Release 2.7 User Guide
Chapter 5 Troubleshooting Guidelines and Solutions
32
4022012 Rev B
General Troubleshooting
If errors occur while Report Writer is generating a report, those errors are logged
into one or more files, depending on the report type. By examining the contents of
these files, it may be possible to determine why Report Writer is not providing the
results you expect.
into one or more files, depending on the report type. By examining the contents of
these files, it may be possible to determine why Report Writer is not providing the
results you expect.
The Report Writer creates one or more of the following files if errors occur while
Report Writer is generating a report. Examine the contents of these files to determine
why Report Writer is not providing the results you expect.
Report Writer is generating a report. Examine the contents of these files to determine
why Report Writer is not providing the results you expect.
Report
File
All Reports
/tmp/PPVEvents.err
/tmp/ZeroCredit.err
/tmp/CableCard.err
/tmp/CSSReport.err
/tmp/Converters.err
/tmp/Qams.err
/tmp/QPSKMods.err
/tmp/QPSKDemods.err
/tmp/InServOneWay.err
/tmp/NRNeverConn.err
/tmp/NRLostConn.err
SNMP Poll Reports
/tmp/NRSNMPPoll.err
/tmp/ResAppVersion.err
/tmp/FreeMem.err
/tmp/Uptime.err
/tmp/asnmp.err
/tmp/getdhcts.err