Cisco Headend System Release 2.7 User Guide
General Troubleshooting
4022012 Rev B
33
Determining if Error Files Exist
When you successfully generate a report, the files listed in the Error Files table are
either non-existent or exist but have been cleared (zero content).
1 To determine if an error files exits, log in to the DNCS server and enter the
either non-existent or exist but have been cleared (zero content).
1 To determine if an error files exits, log in to the DNCS server and enter the
password.
2 Type cd /tmp and press Enter.
3 Type ls –l *.err and press Enter.
3 Type ls –l *.err and press Enter.
Note: The "l" in -l is a lowercase letter L.
4 Type cat goqam.err and press Enter. The goqam represents one of the error file
names listed in Error Files earlier in this section. If the file contains errors, its
contents will appear on the screen.
contents will appear on the screen.
Displaying the Web Browser Toolbar
If the Web browser Navigation Toolbar is not displayed (Back, Forward, etc.), click
View and select Navigation Toolbar. The Navigation Toolbar appears.
View and select Navigation Toolbar. The Navigation Toolbar appears.