Cisco Model D-PCG1000 PowerKEY CAS Gateway Installation Guide
Chapter 4 Troubleshooting and Common Tasks
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Installation-Related Problems
Introduction
Problem Description
Recommended Solution
Upon initial power up, the server does not
launch the operating system.
Install the operating system platform software.
Refer to Install the Platform Software (on page
If the Application Server ever becomes
corrupted or otherwise inoperable, you must re-
install both the operating system platform
software and the application software, in that
order.
Install the operating system platform software.
Refer to Install the Platform Software (on page
26). Then, proceed with Install the Application
Software (on page 26).
Install the Platform Software
Complete the steps below to install the Application Server platform software for the
first time.
1 Power on the Application Server and insert the Cisco Platform Installation CD.
2 From the boot prompt, type godb and press Enter. Upon successful completion
1 Power on the Application Server and insert the Cisco Platform Installation CD.
2 From the boot prompt, type godb and press Enter. Upon successful completion
of the OS installation, the platform CD is ejected automatically followed by an
automatic reboot of the server.
3 When prompted for login ID, type root and press Enter to log into the server.
4 When prompted for password, type generic and press Enter. Upon successful
4 When prompted for password, type generic and press Enter. Upon successful
login, the server is ready for the network interfaces to be configured.
Install the Application Software
Complete the following steps to install the application software.
1 Locate the application software version from the CD label and record it:
1 Locate the application software version from the CD label and record it:
____________.
2 Power on the Application Server.
3 When prompted for login ID, type root and press Enter to log into the server.
4 When prompted for password, type generic and press Enter.
5 Insert the Games and Services Application Installation CD.
6 Did the system automatically mount the CD?
3 When prompted for login ID, type root and press Enter to log into the server.
4 When prompted for password, type generic and press Enter.
5 Insert the Games and Services Application Installation CD.
6 Did the system automatically mount the CD?
a If yes, skip to step 7.
b If no, type mount /dev/cdrom /mnt and press Enter.
b If no, type mount /dev/cdrom /mnt and press Enter.
7 Type cd /mnt and press Enter.