Cisco Headend System Release 2.7 User Guide
SDV System Communications Alarms
4000308 Rev B
11
SDV System Communications Alarms
SDV Server Trap 1 (1 Hex)
Alarm Summary:
SDV Server Unable to Communicate with DNCS SRM
Description:
This alarm occurs when the resource manager of the SDV server failed to acquire
bandwidth from the DNCS SRM.
bandwidth from the DNCS SRM.
Severity:
Major
Service Impact:
An initializing SDV SRM cannot acquire bandwidth for SDV programs.
SDV Servers already running cannot acquire additional bandwidth as needed.
Check and Correct:
Possible Causes
Check and Correct Instructions
The DNCS is not responding.
The DNCS SRM is not responding.
There is a possible network problem
between the SDV server and the DNCS.
between the SDV server and the DNCS.
A VASP entry for the SDV server is not
entered into the DNCS database.
entered into the DNCS database.
Investigate and troubleshoot your
network, as this issue could be
network-related. Contact Cisco Services
for further assistance.
network, as this issue could be
network-related. Contact Cisco Services
for further assistance.
Verify that the correct VASP ID is entered
for the SDV server.
for the SDV server.
Note: In rare cases, you may see toggling
between the primary and backup SDV
servers. This condition should be resolved
within approximately 1 minute.
between the primary and backup SDV
servers. This condition should be resolved
within approximately 1 minute.