Cisco Headend System Release 2.7 User Guide
SDV Server Process Alarms
4000308 Rev B
15
SDV Server Trap 51 (33 Hex)
Alarm Summary:
SDV Server CCMIS Process Stopped
Description:
This alarm occurs when the SDV server CCMIS process has stopped.
Severity:
Critical
Service Impact:
When this alarm occurs, all CCMIS requests for SDV programs fail, and new SDV
programs cannot be established on the edge device. The mini-carousel will not
contain tuning information for new programs.
programs cannot be established on the edge device. The mini-carousel will not
contain tuning information for new programs.
Note: If this alarm is the only failure, then the SDV server will continue to multicast
the mini-carousel.
the mini-carousel.
Check and Correct:
Possible Cause
Check and Correct Instructions
A software bug such as a memory leak or
exceptions.
exceptions.
1
Reboot the SDV server.
2
Contact Cisco Services
immediately to request an
examination of the memory logs.
immediately to request an
examination of the memory logs.