Cisco Headend System Release 2.7 User Guide
Chapter 2 Monitoring SDV Alarms
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4000308 Rev B
SDV Server Trap 52 (34 Hex)
Alarm Summary:
SDV Server MCMIS Process Stopped
Description:
This alarm occurs when the SDV server MCMIS process has stopped.
Severity:
Critical
Service Impact:
When this alarm occurs, mini-carousel data is not available for the DHCTs to update
program tuning information.
program tuning information.
Note: DHCTs will be able to get program tuning information through CCMIS
requests. However, new DHCTs that are trying to access the SDV service will not be
able to register or receive programming information.
requests. However, new DHCTs that are trying to access the SDV service will not be
able to register or receive programming information.
Check and Correct:
Possible Cause
Check and Correct Instructions
A software bug such as a memory leak or
exceptions.
exceptions.
1
Reboot the SDV server.
2
Contact Cisco Services
immediately to request an
examination of the memory logs.
immediately to request an
examination of the memory logs.