Cisco Headend System Release 2.7 User Guide

Page of 84
 
Chapter 2    Monitoring SDV Alarms 
 
 
 
38 
4000308 Rev B 
SDV Program Management Alarms 
SDV Server Trap 400 (190 Hex) 
Alarm Summary: 
Program Removed with Viewers 
Description: 
This alarm occurs when the SDV server removes a program from the edge device to 
free up bandwidth for a higher-priority program. 
Severity: 
Minor 
Service Impact: 
Important! If this alarm occurs frequently, it may be an indicator of insufficient 
bandwidth allocation for the service group. 
Check and Correct: 
Possible Cause 
Check and Correct Instructions 
Program priority or business rule triggered 
action. 
This alarm occurs when one of the following 
instances occurs: 
 
When the DNCS demands the removal of 
programs from the SDV server 
 
When the SDV server detects no recent 
subscriber activity and bandwidth is 
required to satisfy a new program request 
(for example, bandwidth reclamation) 
If this alarm occurs frequently, consider the 
following options to add additional bandwidth 
to the affected service group: 
 
Check the bandwidth allocated for the 
affected service group and verify that the 
maximum bandwidth is allocated. 
 
Add additional QAMs to your system. 
Contact your Cisco North American 
marketing manager for more information.