Cisco Headend System Release 2.7 Installation Guide
Understand the Data in the Doctor Report Fields
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Appserv Tracing Levels
The Application Server allows you to configure the level of detail reported by
various system processes. The data in the Appserv Tracing Levels field lists all
Application Server tracing levels that are set higher than 0 (zero).
various system processes. The data in the Appserv Tracing Levels field lists all
Application Server tracing levels that are set higher than 0 (zero).
Notes:
Tracing is logged into the /var/log/dncsLog file on the Application Server.
Tracing levels set higher than 0 (zero) run the risk of filling up the Application
Server hard drives and slowing system performance.
Server hard drives and slowing system performance.
Important! Unless you are using tracing for a specific reason, Cisco recommends
that you set all of your Application Server tracing levels to 0 (zero). Call Cisco
Services if you need help setting your Application Server tracing levels.
that you set all of your Application Server tracing levels to 0 (zero). Call Cisco
Services if you need help setting your Application Server tracing levels.
DNCS Processes
The data in the DNCS Processes field lists all the DNCS processes and reports
whether those processes are running, or not. Processes that are running are listed as
OK; processes that are not running are listed as Error.
whether those processes are running, or not. Processes that are running are listed as
OK; processes that are not running are listed as Error.
Important! Note the following recommendations regarding other processes that
may not be running:
may not be running:
Check the DNCS for core files.
Note: The Recent DNCS Corefiles (last 2 days) (on page 44) field, lists recent
DNCS core files.
Note: The Recent DNCS Corefiles (last 2 days) (on page 44) field, lists recent
DNCS core files.
If the DNCS has a core file, contact Cisco Services.
Note: Cisco Services may request that you send them the core file for analysis.
Note: Cisco Services may request that you send them the core file for analysis.
Use the dncsControl utility to restart the stopped process(s).
App Server Processes
The data in the App Server Processes field lists all the Application Server processes
and reports whether those processes are running, or not.
and reports whether those processes are running, or not.
Pioneer Note: Ignore errors at sites that run the Pioneer resident application.
Note: It may be normal for the orbixd process to show as not running.