Cisco Headend System Release 2.7 Installation Guide

Chapter 2 Installing the Alarm Manager Software

78-745262-01Rev C

7 Type ps -ef | grep _ | grep ui and then press Enter. The system checks for

any open DNCS user interface processes.
Note: User interface processes usually begin with an underscore (_) and end

with ui.
Important: The installation of the NMI software is likely to fail unless you close

any open user interface processes.

8 Does the output from the command you executed in step 7 include any open

user interface processes?



If yes, follow these instructions.
a Determine whether the open user interface processes can be terminated.

Notes:



Someone may be accessing the DNCS from a remote connection and

should not have their work interrupted.



Consult with your headend or network manager if you are not sure.

b If you determine that the user interface process should be terminated, as

root user type kill [process ID] and then press Enter.

Note: Substitute the process ID of the user interface for [process ID].
Result: The system terminates the process.

c Repeat steps 7 and 8.



If no, go to step 9.

9 Type . /dvs/dncs/bin/dncsSetup and then press Enter. This command

establishes the DNCS environment as a root user.
Important: Type the period followed by a space before typing /dvs.
Note: The message -o: bad options may appear. This message is normal and

does not affect the installation.

10 Type ./install_pkg and then press Enter. The system displays a copyright

message and prompts the operator to press Enter to continue.

11 Press Enter.

Result: One of the following results occurs:



If Spectrum is installed on your system, the system displays a bold message

that seeks permission to disable Spectrum.
Note: Spectrum and Alarm Manager cannot run simultaneously.



If Spectrum is not installed on your system, the system displays the following

message:
Enter the hostname or the IP address of the DNCS interface physically

connected to the Alarm Manager server.