Cisco Headend System Release 2.5 Installation Guide

 

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78-745262-01Rev C

 

The Alarm Manager server does not monitor network elements that are defined as 

offline in the DNCS database. 
The Alarm Manager server will not attempt to ping or communicate with Broadband 

Integrated Gateways (BIGs), QAMs, MQAMs, GQAMs, or GoQAMs that are defined 

as offline. Therefore, if you have BIGs, QAMs, MQAMs, GQAMs, or GoQAMs that 

are not ready for use in your DBDS network, our engineers recommend that you 

define them as offline in the appropriate DNCS Network Provisioning window. 
If one of these devices is defined as online in the DNCS database, but is not 

physically connected to the DNCS network, is powered off, or is not fully booted, the 

Alarm Manager server will generate an alarm stating that it could not communicate 

with the device. 
A Quadrature Phase-Shift Keying (QPSK) modulator cannot be defined as offline. 

However, you may need to add QPSK modulators to your DNCS database that are 

not yet ready for use in your DBDS network. For each QPSK modulator that meets 

one of the following conditions, the Alarm Manager will generate an alarm stating it 

could not communicate with the QPSK modulator: 

 

QPSK modulator is not physically connected to the DBDS network   

 

QPSK modulator is powered off 

 

QPSK modulator is not fully booted 

These connection alarms are generated once for each QPSK modulator. You can 

quickly remove these alarms from your alarm list by performing an acknowledge 

and clear operation. Refer to the DBDS Alarm Manager 1.0 Online Help (part number 

745259) , if necessary, for instructions on acknowledging and clearing the alarms.