Cisco Headend System Release 2.7 Installation Guide

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Chapter 4    Maintenance Window Activities 
 
 
 
48 
4035749 Rev B 
Stop System Components 
Maintenance Window 
 
CAUTION: 
You need to be in a maintenance window to complete the 
remaining procedures in this chapter, as well as in the 
following chapter.
 
 
 
Suspend Billing Transactions 
If you have not already done so, contact the billing vendor and ask that all 
transactions be suspended until after the upgrade is complete.  
 
Stop All Third-Party Utilities 
All third-party utilities should be stopped for the upgrade to succeed. Consult with 
the system operator about which third-party utilities may be running on the system 
and then stop them. 
Important:  If third-party utilities are not stopped, the upgrade may fail. 
 
Stopping the System Components 
Follow these instructions to stop the system components. 
1
  In the Application Server xterm window, type exit and press Enter to switch to 
the dncs user. 
2
  Complete the following steps to stop the processes on the Application Server. 
a
  Type the following command and press Enter. The Application Server 
processes stop. 
appStop
 
b
  Type the following command and press Enter. The initd process on the 
Application Server is shut down. 
appKill
 
c
  Type the following command and press Enter to determine if the processes 
have stopped. The processes are stopped when there are no processes listed 
in the output. 
pgrep -fl dvs
  
d
  Change to root user on the Application Server and type the following 
command and press Enter to disable cron jobs. 
svcadm –v disable –s cron